Running a small business in 2021 looks almost completely different than it did two years ago. Even in a city like Dallas with a thriving downtown, diverse culture set and a small business sector that's second to none, the challenges of our post-pandemic economy have had lasting impacts from labor shortages to payroll problems.
If you're out there weathering the wake of this last several months – if you're getting up every day, going back at it and flipping that "Open" sign in the ongoing struggle to return to normal, you know exactly what I'm talking about, and I salute you for your savvy resolve and confidence in the face of this climate.
As someone familiar with the struggles of securing a startup, I'm no stranger to setbacks, obstacles and all things out of our control. In the last several years, I've had a hand in every type of business from commercial tech to the culinary space, and one thing I have come to realize through talking with colleagues, customers and the communities that support us is we're entering an unprecedented era of change. Of course, some of these changes can have unforeseen challenges.
In this year alone, we've seen mass shortages in everything from furniture to fossil fuels. Bloomberg reports that it's going to be a daunting holiday season with supply chain backups and retail in peak mode. The labor shortage of the last two years is still affecting small businesses, especially in the restaurant sector. In their 2021 report, the National Restaurant Association revealed that three in four operators have cited recruitment and employee retention as their toughest challenges, despite employee gains. They go on to conclude that menu prices are increasing, citing labor costs as one of the key contributors.
Bularning barchasida yaxshi yangilik bor. Barcha bu yangi sanoat o'zgarishlari va muammolari tomonidan yaratilgan qor to'pi effekti bilan innovatsiyalarga bo'lgan ehtiyoj ortadi. Biznesdagi har bir muammo bilan yangi yechim tug'iladi, uning nojo'ya ta'siri shubhasiz bu to'siqlar davridan ancha oshib ketadi va kichik biznes faoliyatining yangi standartiga olib keladi.
Look at Zoom, for example. In the earliest phase of our global pandemic, businesses relied on video conferencing platforms like Zoom. By using these platforms regularly, businesses were able to find new ways to work remotely, thus leading to one of the most flexible models in modern work — ones we still use even after stay-at-home orders were lifted.
This is no different for restaurants. In a world where the state of labor is changing so rapidly, it's the places that foresee what's ahead and proactively adapt that will ultimately insulate themselves from all things uncontrollable. The great news again is that restaurant tech is really catching up to the challenges. From portable, small business-serving POS systems to QR code menus, technology is changing the way we deal with what's next.
Reeman Robotics have been in the business of creating restaurant automation solutions for over five years. In the last several weeks, all this insight has allowed me to reflect upon what automation will mean for our futures as small business operators and entrepreneurs. The landscape can change in an instant and having the right tools is more important than ever — especially as these tools get smarter.
Aylanma mablag'ingiz aralashmasiga avtomatlashtirishni qo'shishni boshlaganingizda, eslab qolishingiz kerak bo'lgan bir nechta asosiy narsalar mavjud. Eng muhimi, siz va xodimlaringiz o'rtasidagi muloqotni birinchi o'ringa qo'yishingiz kerak. Esingizda bo'lsin, o'zgarishlar noaniq tarzda keladi, bu tezda qo'rquvga olib kelishi mumkin. Aniq va shaffof integratsiya strategiyasini saqlash texnologiyaning mehnat oqimiga ta'siri haqidagi har qanday noto'g'ri tushunchalarni tozalashga yordam beradi.
Xodimlaringiz bilan oldindan bo'lishishingiz shart bo'lganidek, siz ham ulardan muntazam fikr-mulohazalarni so'rashingiz kerak. Bular har kuni avtomatlashtirish bilan o'zaro aloqada bo'ladigan odamlardir. Ularning tushunchalari samaradorlikni qanday yaxshilash va oldingi nuqtai nazardan yaxshiroq amalga oshirish mumkinligini tushunishda muhim ahamiyatga ega.
Mehnat landshaftingiz kelajagini shakllantirishga yordam berishda xodimlaringiz bilan qanchalik ko'p baham ko'rsangiz, shunchalik ko'p bilimga ega bo'lasiz va shunchalik ko'p ishonchga ega bo'lasiz. Esingizda bo'lsin, ushbu texnologiya yuqoridan pastga va oxir-oqibat mijozlar tajribasiga har bir tomon uchun foydali bo'lishi kerak.